Design for Community
October 18, 2001
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This manuscript is Chapter 5 Policies and Policing from the
New Riders Publishing book
Design for Community.
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- The only book that discusses the pros and cons of adding
community features to corporate sites as well as individual home
sites.
- Design for Community goes beyond the basic how-to of
programming Web features to actually dissecting the purposes and
best ways to implement those features to foster a real,
productive online community.
- Each chapter culminates with a personal interview between the
author and a well-known, respected member of the Web community.
The interviewees offer tips, hints, and advice on designing,
fostering, and maintaining successful online communities.
As community features keep cropping up on even the simplest Web
site, it's important for Web designers and developers to
understand how these features work and the best way to--or not
to--implement them. The Web site for the book
http://www.designforcommunity.com serves as an interactive
example and legitimate online community for readers of this book.
It incorporates all the examples and suggestions outlined in the
text and fosters a direct online community, not only between
readers, but between the author and readers as well. Each chapter
opens with an in-depth explanation of a single issue, from
practical issues like email and list moderation to more
conceptual issues like trust and intimacy. These discussions lay
the groundwork and provide an even-handed explanation of the
issues, as well as advocate for the right way to solve the
problems, based on the author's years of experience. Then, each
chapter concludes with an interview with an expert who has
firsthand experience with issues covered in the chapter.
Organizing the book by specific issues and corresponding
interviews allows the readers to skip around and focus in on the
single issue they're struggling with. Of course, the readers can
also read the whole book in order, although each issue-based
chapter serves as a central place to find the best thinking on
the subject. This results in a book that is totally unlike
anything on the market, and far more powerful than a "how to"
cookbook or a "do it my way" screed.
SECTION ONE
SECTION TWO
...Setting, Communicating, and Enforcing the Rules - Page 2
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