The cousin Ted syndrome
July 31, 2002
Invariably people
will come to your booth and, when asked about their interest in a web
site, will say: "I already have one. Cousin Ted made it on a computer. He
done good."
That is when it is advantageous to have lap top at the show, along with
an internet connection. I tell them that's great to hear and ask them to
give me the web address. When the site comes up — and frequently they look
awful — I try to compliment them on their site, perhaps adding such
statements as, "You might want to correct the four misspellings in the
opening paragraph," or "Ted must be about 10 years old by now, isn't he?"
The reality is that it is a good opportunity to play show and tell,
demonstrating to them what you can do to make their site much better and
more professional appearing. Often, it is an eye opener, but unless you
are willing to work for Ted's price — usually for free — don't plan on
getting a new customer soon.
Still, somewhere down the line it might pay off.
What if I don't get any new clients?
There
may not be any immediate reward for participating in one of these shows,
but that does not mean you haven't received your money's worth. The
exposure can eventually lead to business arrangements, it is relatively
cheap advertising, and it helps establish you in the public's eyes as a
member of the business community.
In the long run, some of those benefits can far outweigh the income
from one web site.
We have, at times, found a company at one of the shows that performs a
service we are interested in having done, and we simply do trade out —
they get their web site, and we get our company lawn professionally
landscaped, for example.
It really is a no-lose proposition. Even if you have no sales, you have
a lot of good advertising, and who knows when someone who saw you at the
Fair will think of you again someday in a time of need.
Summary
Obviously this is not a technical
column dealing with web design, but various forms of marketing are crucial
to the success of a web design business. For smaller companies, the luxury
of getting huge corporate clients are not as plentiful as they are for
larger firms.
These types of shows enable design companies to put their best foot
forward and demonstrate their abilities and professionalism.
On top of that, there is the all-important factor to consider — the
food. Cotton candy, corn dogs, elephant ears, burgers, and fries pretty
much make a well-balanced meal at the Fair. Sell a web site or two, and
you might even be able to afford to eat steak and shrimp on the way home.
Types of items needed
Meeting the Public in Mass
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