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Winners and Losers - Page 2

December 26, 2000

Generally speaking, companies and industries that address basic economic needs will prosper, as long as they can adapt to changing market conditions. Those that are dependent on a particular technology are in danger. Let's take a look at three media-related businesses. One will flourish (sorry, folks), one will fall, and another is too close to call.

Record Companies

Some starry-eyed savants have predicted that record companies will disappear, but many seem to be misinformed as to what a record company actually is. Many peoples' image of a record company seems to conform to that presented in Jailhouse Rock and other rock-n-roll rags-to-riches movies: a huge conglomerate, which tightly controls every aspect of the business, from recording to pressing to shipping, and which is run by squares hostile to new talent.

Those in the music industry, however, know that in fact there are tens of thousands of record companies in the world (The Blue Highway lists over a hundred specializing in the Blues genre alone), and the share of the market taken by the small and medium-size ones is increasing every year. These smaller labels tend not to resemble the clueless closed shops that the "Big Five" are alleged to be. Au contraire, many are prime forces in nurturing and popularizing the genres they represent.

As for the vertical model, it went out of style a decade ago, just as it has in other industries. A modern record company provides finance, marketing and planning, and subcontracts physical tasks such as pressing CDs to other companies.

The explosion of new musical content makes middlemen such as record companies more important, not less. There are already tens of thousands of artists offering their wares online. There will be lots more. Most of them are not all that great, and the average music fan is not going to go to the trouble to sift through the Sturm und Drang of the masses on MP3.com, IUMA, and other media megamarkets. There will always be plenty of demand for companies to scout new talent, package it and market it.

Paradoxically, the one segment of the market in which record companies will become obsolete is the top end of the market. A major star with strong name recognition doesn't need a record company to finance their projects. They can obtain loans, sell bonds, or find private financing at far more advantageous terms to themselves. And they can hire a PR firm and an ad agency to handle marketing, again at a reasonable price. David Bowie, always at the forefront of trends, is already doing this, and other superstars will soon follow.

At the middle and low levels, however, record companies are more important than ever. The technical aspects of producing a recording may be fairly simple, but the legal and business aspects are incredibly complex, and getting more so all the time. It makes no more sense for a musical artist at the lower levels to handle the marketing of their product "in-house" than it does for any other professional. Record companies' business model will change a lot, as they move from selling CDs to selling bits of data, and the industry will become more fragmented, but they won't disappear.

A so-called record company is not dependent on any one technical format. Their business is simply packaging music for commercial release. It matters little whether the product is released as a phonograph record, a CD, or an MP3 file. They can make money on any of the above, and also from live broadcasts and even merchandise.

There's lots of good information about the recording industry, including up-to-date details of both the legal and technical aspects of Web music, on the Recording Industry Association of America's Web site. For a more underground take, check out indie centre.

Record companies and online music distribution are discussed on The Online Music Discussion List.

Radio Stations

Unlike record companies, traditional radio stations owe their existence to a particular law of physics, in this case the fact that FM radio has a geographically limited broadcast area. Thousands of individual radio stations serve cities and towns throughout the world. With certain exceptions, they don't produce much original programming. Most of them merely broadcast existing recordings, and indeed many in the U.S. broadcast the same syndicated programs, adding only a little local content.

The Internet model eliminates the need to have individual radio stations for each geographical area. No longer limited to the type of content that local stations offer, a user can choose from millions of programming choices, from all around the world. The listener can also tap into local information, such as news and weather reports, on demand, or could even program their client software to insert such content periodically, to create a personalized radio program.

Thus, unless they radically change the way they do business, most radio stations would seem to be doomed. Lots of them are getting hooked up to the Web (see Building an Internet Radio Station), but unless a station offers unique programming that differentiates it from other stations, it won't survive. Stations such as community-sponsored WMNF, which offers a unique and highly eclectic mix of music found nowhere else, have bright futures in the online world. The typical "metropolitan market" station, which merely delivers the same syndicated playlist as every other local station owned by its particular conglomerate, adding a little local news, DJ antics and ads, does not.

Video Rental

At first glance, video rental chains such as Blockbuster would seem to be headed straight for the falls. After all, they own huge inventories of VHS tapes, which were technically obsolete years ago (although still holding their own in the market, for now). And the incredibly inefficient and expensive concept of storing video on a physical medium will soon be replaced by online delivery anyway, probably at about the same time that the rental chains finish replacing their inventory of VHS tapes with DVDs.

Obviously, if video rental chains doggedly stick to their existing "rent VHS cassettes" model, they'll go crash on the rocks within a couple of years. But there's no reason to assume that they will stick with such a doomed ship. Big chains like Blockbuster have important assets to build on, and if they are sharp about embracing new opportunities, they could ease into the coming online world very smoothly, thank you.

Blockbuster is a well-known and trusted brand name, and if they simply adjust to the new delivery model, they could prosper. They're already allowing customers to browse their catalog online, and are presumably gearing up to offer online video-on- demand someday. They also happen to have a big database of customers, with information about their taste in movies, which in the online marketing world is considered valuable currency.

So, record companies stick around, radio stations say bye-bye, and video rental stores could go either way. What about retailers? Distributors? Publishers? In such a rapidly-changing business environment, the key to evaluating the prospects of any company, or industry group, is answering this question: Does it address a basic economic need, or is it dependent on a particular technology, which could be superseded?

Next Wave of the Web
Next Wave of the Web
Meanwhile, the Pick and Shovel Sellers Cash In! - Page 3


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